Customer care
Contact us
Contact SIM-BVBA for product, invoice, delivery and return enquiries.
General enquiries: [email protected]Orders and invoices: [email protected]WhatsApp: +32466901123SIM BVBA · Haachtsesteenweg 378, 1910 Kampenhout, BelgiumVAT BE0459263722Getting in touch
Email [email protected] for general or privacy assistance and [email protected] for price quotes, orders, invoices and returns. For an existing request, include the reference, email address and a short description. Do not send payment card details by email or WhatsApp.
SIM BVBA operates SIM-BVBA from Haachtsesteenweg 378, 1910 Kampenhout, Belgium. VAT number: BE0459263722. You can also contact us on WhatsApp at +32466901123. This is also the returns address; contact us before sending a parcel so we can identify it.
Price enquiries
Add your products and quantities to the basket and submit one quote request. If online submission is temporarily unavailable, email [email protected] with the items, sizes, quantities and delivery country you need. The website does not take payment at the request stage.
What support will cover
We can help with product and price questions, invoice or payment issues, delivery, returns and damaged or incorrect items. Include an order reference when your enquiry concerns an order.
SIM-BVBA's customer contacts are [email protected] for general enquiries, [email protected] for prices, orders and invoices, and WhatsApp +32466901123.