How ordering works

Requesting a quote

Browse products and add the quantities you want to your basket. Prices are provided on request, so the basket has no payable total. Enter your worldwide delivery address and submit one request for the selected items.

After a successful request, the site shows a reference and queues confirmation emails for you and [email protected]. If email delivery is delayed, SIM-BVBA retries it; keep the reference shown on screen. SIM-BVBA replies with an itemised quote, including product prices, delivery and applicable taxes. A request is an enquiry, not an accepted or paid order.

1. Add products to your basket.
2. Submit one quote request with products, quantities and a delivery address.
3. Review the quote; SIM-BVBA checks the £1,000 minimum against its product total.
4. Accept the quote and pay the invoice using the options SIM-BVBA provides if you wish to proceed.

Minimum order

The minimum is £1,000 in quoted product value before delivery and destination charges. If the quote is below that amount, SIM-BVBA will ask you to add items before accepting an order. No payment is taken when you request a quote.

Reviewing your basket

You can change quantities or remove items before sending your request. The basket is not a stock reservation. SIM-BVBA reconfirms requested quantities and price before issuing a quote.

Quote request details

The request form asks for your name, email and worldwide delivery address. You can send a request without an account. After saving a successful submission, the website shows a confirmation reference and queues emails for you and [email protected]. Email delivery may be delayed. If the service is unavailable, email [email protected].

If you sign in with an email link before sending a request, your new request can appear in your customer portal with its status and SIM-BVBA's response. Earlier guest requests are not automatically added to an account. You can still use your email thread and request reference to contact us about a guest request.